Turn on Privat24 email notifications, connect Gmail and choose a finerd account for each PrivatBank card, so its operations appear in finerd. Works on web and iOS.
PrivatBank and finerd don’t talk directly — they’re pen pals. Privat24 emails you about each card operation, and finerd turns those emails into transactions.
In Privat24, you turn on email notifications. PrivatBank then emails you about each operation on your cards.
In finerd, you connect the Gmail mailbox that receives these emails.
For each card, you choose an account in finerd and enter the card’s first digit and last four digits. PrivatBank’s emails don’t name the card, so finerd uses these digits to put each operation on the right account.
From then on, each operation appears in finerd once its email reaches your mailbox.For the same steps with screenshots, see the PrivatBank tutorial (in Ukrainian).Before you start, make sure you have:
finerd Pro. Connecting PrivatBank is part of Pro.
A Gmail address. finerd connects to PrivatBank only through Gmail.
finerd can only record operations that PrivatBank has emailed to you. Operations from before you turned on the notifications aren’t in your mailbox, so they won’t appear in finerd.
Web
Android
iOS
Connect PrivatBank on the web at app.finerd.ai. The PrivatBank panel is in Ukrainian, even when finerd is in English.
PrivatBank in finerd on the web.
The card's first digit and last four digits.
PrivatBank can’t be connected in the Android app. If you select it, the app shows Connect this institution on app.finerd.ai. Connect it on the web or in the iOS app. Its transactions then appear in the Android app too.
Connect PrivatBank in the iOS app. Its first screen sums up the setup: Set up email notifications in Privat24, then Connect Gmail.
PrivatBank sends operation notifications through one channel, and by default that’s the Privat24 app. Switch it to email in Privat24 in a browser, using the Gmail address you’ll connect to finerd.
Select your profile icon in the top-right corner, then Комунікації (Communications).
Open Канал інформування (Notification channel).
Communications in the Privat24 profile menu.
Notification channel in Communications.
Choose Email and select Продовжити (Continue).
Enter your Gmail address and select Зберегти (Save).
Open the email PrivatBank sends to this address and select the button in it to confirm the address.
Choose Email.
Enter your Gmail address and save.
Once you confirm, operation notifications arrive at this email instead of the Privat24 app. Until then, they keep arriving in Privat24.In the Privat24 mobile app, the same setting is under Налаштування (Settings) → Комунікації → Канал інформування.
Connect the Gmail mailbox that receives PrivatBank’s notifications. finerd asks Google for read-only access to your email.
Web
Android
iOS
Open More → Institutions and enter Privat in the search field. Select ПриватБанк.
Select Connect Gmail. In the Google window, choose your account and allow finerd to read your email.
If a Gmail address is already connected to finerd, Яку пошту використати? (Which email to use?) opens instead. Select the address, then Apply. To use another mailbox, select Connect another email.
The address appears under Підключена пошта (Connected email), with Рахунки, що відстежуються (Tracked accounts) below it.
A Gmail address that's already connected.
The connected address.
Connect PrivatBank on the web or in the iOS app.
Open More → Institutions, tap +, then Bank accounts. Enter Privat in the search field and tap ПриватБанк.
Tap Connect Gmail. Choose your Google account and allow finerd to read your email.
If a Gmail address is already connected to finerd, the app uses it. If there are several, tap the one you need on Connected emails. To add another, tap +.
The address appears under Connected emails, with Accounts below it. If you go back before connecting the accounts, the app asks whether to Return to connection or Abort process.
finerd records each card’s operations on a bank account you track manually, so each card needs its own account. If you don’t have one yet, create it here.
Web
Android
iOS
Under Рахунки, що відстежуються (Tracked accounts), select Додати рахунки (Add accounts).
In Які рахунки відстежувати? (Which accounts to track?), select an account for each card, then Apply. The list shows only bank accounts you track manually.
If a card has no account yet, select Create account, enter a name, for example Privat24, and select Save. The new account is selected for you. Then select Apply.
For each account, enter the card’s first digit and last four digits.
Select Connect 1 account (or Connect 2 accounts, and so on).
On Select existing account to link, tap an account for each card, then Apply. The list shows only bank accounts you track manually.
If a card has no account yet, tap +, enter a name, for example PrivatBank, and tap Save. On Set current balance, enter the card’s balance and tap Continue, or tap Skip. Then tap Save. The new account is selected for you; tap Apply.
For each account, enter the card’s first digit and last four digits.
Tap Connect institution. It becomes available once every card has all five digits.
PrivatBank now appears in Institutions, and each card’s operations arrive on its account as the emails come in. Open PrivatBank there to add a card, fix its digits or disconnect.
Web
Android
iOS
Open More → Institutions and select ПриватБанк.
To add or remove a card, select Edit next to Рахунки, що відстежуються, change the selected accounts and select Apply.
Check the digits for each account, and enter them for a new card.
Select Save.
To stop getting PrivatBank operations, select ⋮ → Disconnect institution, then Disconnect. The connected accounts stop receiving automatic transaction updates.
To change the PrivatBank connection, use the web or the iOS app.
Open More → Institutions and tap ПриватБанк.
To add or remove a card, tap Edit next to Accounts, change the selected accounts and tap Apply.
Check the digits for each account, and enter them for a new card.
Tap Save. It appears once you change something.
To stop getting PrivatBank operations, tap ⋮ → Disconnect institution, then Disconnect. The connected accounts stop receiving automatic transaction updates.
finerd says it doesn’t have permission to read your email, for example Looks like we don’t have permission to scan your inbox on the web
Select Try again (on iOS, tap Connect Gmail again). In the Google window, allow finerd to read your email.
This Google account has no Gmail mailbox
Connect a Google account that uses Gmail.
No new operations arrive
In Privat24, check that Канал інформування is set to Email with this Gmail address and that you confirmed the address. See Turn on email notifications in Privat24.
PrivatBank’s emails land in Spam, Trash or Promotions in Gmail
finerd skips emails there. Mark PrivatBank’s emails as not spam or move them to Primary, so new ones arrive in your inbox.
Operations from one card don’t appear
Check that card’s first digit and last four digits on the PrivatBank screen. finerd skips operations whose card digits don’t match an account. See After connecting.
In the iOS app, the ⋮ menu on the PrivatBank screen also has Email history. It lists the emails finerd has read and the status of each, such as Processed or Skipped.If none of this helps, contact support: on the web, open More → Help & support; in the iOS app, open More → Help & Support → Contact support.
