> ## Documentation Index
> Fetch the complete documentation index at: https://help.finerd.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Disconnect a bank

> Disconnect a bank or a single account in finerd on the web, Android or iOS, see what happens to the accounts, transactions and balance, and connect them again.

When you disconnect a bank, finerd stops getting new transactions from it. You might do this after closing your account at the bank, or when you no longer want finerd to track it automatically. A breakup without drama: no new messages, and the shared photos (your transactions) stay in the album.

<h2 id="disconnect-bank">
  Disconnect a bank
</h2>

Disconnecting applies to the whole bank: all of its connected accounts stop receiving automatic transaction updates.

<Tabs>
  <Tab title="Web">
    1. Open **More** → **Institutions** and select the bank.
    2. Select **⋮** → **Disconnect institution**.
    3. Select **Disconnect** to confirm, or **Cancel** to keep the bank connected.

    <div style={{ display: "grid", gridTemplateColumns: "repeat(auto-fit, minmax(min(100%, 240px), 1fr))", gap: "20px", alignItems: "start" }}>
      <Frame caption="Disconnect institution is in the bank's ⋮ menu.">
        <img src="https://mintcdn.com/finerdai/gazJFhkYmNSP9UUp/images/institutions/disconnect-institution/web-menu.png?fit=max&auto=format&n=gazJFhkYmNSP9UUp&q=85&s=863dec2141820c0de7ef8b546c5c33cf" alt="Bank panel with the ⋮ menu open: Connect more accounts, Meta data, Disconnect institution and Contact support." width="460" height="330" data-path="images/institutions/disconnect-institution/web-menu.png" />
      </Frame>

      <Frame caption="Select Disconnect to confirm.">
        <img src="https://mintcdn.com/finerdai/gazJFhkYmNSP9UUp/images/institutions/disconnect-institution/web-confirm.png?fit=max&auto=format&n=gazJFhkYmNSP9UUp&q=85&s=15001aa5a5d0612628b1263463477e45" alt="Disconnect institution? dialog saying all connected accounts will stop receiving automatic transaction updates, with Cancel and Disconnect." width="410" height="286" data-path="images/institutions/disconnect-institution/web-confirm.png" />
      </Frame>
    </div>
  </Tab>

  <Tab title="Android">
    1. Open **More** → **Institutions** and tap the bank.
    2. Tap **⋮** → **Disconnect institution**.
    3. Tap **Disconnect** to confirm.
  </Tab>

  <Tab title="iOS">
    1. Open **More** → **Institutions** and tap the bank.
    2. Tap **⋮** → **Disconnect institution**.
    3. Tap **Disconnect** to confirm, or **Cancel** to keep the bank connected.

    <div style={{ display: "grid", gridTemplateColumns: "repeat(auto-fit, minmax(min(100%, 240px), 1fr))", gap: "20px", alignItems: "start" }}>
      <Frame caption="Disconnect institution is in the bank's ⋮ menu.">
        <img src="https://mintcdn.com/finerdai/gazJFhkYmNSP9UUp/images/institutions/disconnect-institution/ios-menu.png?fit=max&auto=format&n=gazJFhkYmNSP9UUp&q=85&s=909ffeff939dd69ae6ab9504d2b2980e" alt="iOS bank screen with the ⋮ menu open: Manage connections, Metadata, Disconnect institution and Contact support." width="630" height="1265" data-path="images/institutions/disconnect-institution/ios-menu.png" />
      </Frame>

      <Frame caption="Tap Disconnect to confirm.">
        <img src="https://mintcdn.com/finerdai/gazJFhkYmNSP9UUp/images/institutions/disconnect-institution/ios-confirm.png?fit=max&auto=format&n=gazJFhkYmNSP9UUp&q=85&s=bb30672821fda1254b05051c1d1c0073" alt="iOS Disconnect institution? dialog saying all connected accounts will stop receiving automatic transaction updates, with Disconnect and Cancel." width="630" height="1265" data-path="images/institutions/disconnect-institution/ios-confirm.png" />
      </Frame>
    </div>
  </Tab>
</Tabs>

<h2 id="disconnect-account">
  Stop syncing one account
</h2>

To keep the bank connected but stop some of its accounts, turn those accounts off on the bank's screen and save. The accounts you turn off stop receiving automatic updates. If you turn off every account, the button changes to **Disconnect institution** on the web or **Disconnect** in the apps, which disconnects the whole bank.

For PrivatBank, change the tracked cards as described in [After connecting](/institutions/connect-privatbank#after-connecting).

<Tabs>
  <Tab title="Web">
    1. Open **More** → **Institutions** and select the bank.
    2. Turn off the account you want to stop syncing.
    3. Select **Save**.

    **Archive** and **Delete** on a connected account ask you to disconnect it first. Selecting **Disconnect** there opens the same bank panel.

    <Frame caption="Turn off the account, then select Save.">
      <img src="https://mintcdn.com/finerdai/gazJFhkYmNSP9UUp/images/institutions/disconnect-institution/web-account-off.png?fit=max&auto=format&n=gazJFhkYmNSP9UUp&q=85&s=f408f2ff971458ab53c7c329383285a9" width="300" alt="Bank panel with one linked account turned off, the other still on, and Save at the bottom." data-path="images/institutions/disconnect-institution/web-account-off.png" />
    </Frame>
  </Tab>

  <Tab title="Android">
    1. Open **More** → **Institutions** and tap the bank.
    2. Clear the checkbox next to the account you want to stop syncing.
    3. Tap **Save**.
  </Tab>

  <Tab title="iOS">
    1. Open **More** → **Institutions** and tap the bank.
    2. Clear the checkbox next to the account you want to stop syncing.
    3. Tap **Save**.

    <Frame caption="Clear the account's checkbox, then tap Save.">
      <img src="https://mintcdn.com/finerdai/gazJFhkYmNSP9UUp/images/institutions/disconnect-institution/ios-account-off.png?fit=max&auto=format&n=gazJFhkYmNSP9UUp&q=85&s=db4279d3716abcde778abe207740671a" width="345" alt="iOS bank screen with one linked account unchecked, the other still checked, and Save at the bottom." data-path="images/institutions/disconnect-institution/ios-account-off.png" />
    </Frame>
  </Tab>
</Tabs>

<h2 id="after-disconnecting">
  After disconnecting
</h2>

The accounts you disconnect stay in finerd with their transactions. They become manual accounts: nothing new arrives from the bank, and you keep them up to date yourself.

* **Transactions stay.** New ones from the bank stop arriving.
* **The balance can change.** finerd removes the balances it got from your bank (**Current balance** in the account's verified balances) and the records based on them, such as **Initial balance**. The account's balance is then the sum of its transactions. For example, an account that showed 1,000 EUR from the bank but had only 100 EUR of transactions in finerd shows 100 EUR after disconnecting. To bring it back in line, [add a verified balance](/verified-balance#add-a-verified-balance) from your bank statement.
* **The status disappears.** The account no longer shows **Connected**, and the bank's screen no longer lists it as connected. A bank you disconnect completely disappears from **Institutions**.
* **Manual-account actions become available.** You can add a balance (**Add**), change the account type, and archive or delete the account without disconnecting it first. See [Create and set up an account](/accounts/create-account).

<div style={{ display: "grid", gridTemplateColumns: "repeat(auto-fit, minmax(min(100%, 240px), 1fr))", gap: "20px", alignItems: "start" }}>
  <Frame caption="Web: no status, Add appears next to Balance, only the account's own transactions are left.">
    <img src="https://mintcdn.com/finerdai/gazJFhkYmNSP9UUp/images/institutions/disconnect-institution/web-after.png?fit=max&auto=format&n=gazJFhkYmNSP9UUp&q=85&s=d84766458f9c1538ccf17b682b74c0a4" alt="Account panel after disconnecting: no Connected status, Balance with Add, EUR 100.00 and one transaction of 100.00 EUR." width="402" height="600" data-path="images/institutions/disconnect-institution/web-after.png" />
  </Frame>

  <Frame caption="iOS: the same account after disconnecting.">
    <img src="https://mintcdn.com/finerdai/gazJFhkYmNSP9UUp/images/institutions/disconnect-institution/ios-after.png?fit=max&auto=format&n=gazJFhkYmNSP9UUp&q=85&s=0165aaa1495aa76aa0fc88b2230665d7" alt="iOS account screen after disconnecting: no Connected status, Balance with Add, EUR 100,00 € and one transaction." width="630" height="1265" data-path="images/institutions/disconnect-institution/ios-after.png" />
  </Frame>
</div>

<h2 id="connect-again">
  Connect again
</h2>

You can connect a disconnected account again later. finerd suggests a **New account** for it by default. To continue the account you already have, link the bank account to it before you save.

<Tabs>
  <Tab title="Web">
    1. Open **More** → **Institutions** and select the bank.
    2. Turn the account on.
    3. Select **Linked to** and choose your account under **Manual bank accounts**.
    4. Select **Save**.

    <Frame caption="Select Linked to and choose your existing account instead of New account.">
      <img src="https://mintcdn.com/finerdai/gazJFhkYmNSP9UUp/images/institutions/disconnect-institution/web-link-existing.png?fit=max&auto=format&n=gazJFhkYmNSP9UUp&q=85&s=470dc39bfa5a4db6cb544cbda4f79084" width="300" alt="Bank panel with a disconnected account turned back on, Linked to showing New account, and Save at the bottom." data-path="images/institutions/disconnect-institution/web-link-existing.png" />
    </Frame>
  </Tab>

  <Tab title="Android">
    1. Open **More** → **Institutions** and tap the bank.
    2. Check the account and tap **Continue**.
    3. Tap **Select existing account**, pick your account, then finish.
  </Tab>

  <Tab title="iOS">
    1. Open **More** → **Institutions** and tap the bank.
    2. Check the account.
    3. Tap **Link to** and choose your account.
    4. Tap **Save**.

    <Frame caption="Tap Link to and choose your existing account instead of New account.">
      <img src="https://mintcdn.com/finerdai/gazJFhkYmNSP9UUp/images/institutions/disconnect-institution/ios-link-existing.png?fit=max&auto=format&n=gazJFhkYmNSP9UUp&q=85&s=0fd2d56edb610f77d67e08551f89fe15" width="345" alt="iOS bank screen with an account checked, Link to showing New account, and Save at the bottom." data-path="images/institutions/disconnect-institution/ios-link-existing.png" />
    </Frame>
  </Tab>
</Tabs>

The account shows **Connected** again. finerd picks up the bank's transactions from after the latest entry in the account, so the ones you already have aren't added twice, and the bank's **Current balance** comes back.

If you disconnected the whole bank, [connect it again](/institutions/connect-institution) and [link its accounts](/institutions/connect-institution#link-existing) to your existing ones when finerd lists them.


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