> ## Documentation Index
> Fetch the complete documentation index at: https://help.finerd.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact us

> How to reach the finerd support team: in-app chat or email.

Have a question, found a bug, or need help with your data? We're here.

<CardGroup cols={2}>
  <Card title="In-app chat" icon="comments">
    Sign in to the finerd app and open the support chat. It's the fastest way to reach us, and we already know which space you're asking about.
  </Card>

  <Card title="Email" icon="envelope" href="mailto:support@finerd.ai">
    Write to **[support@finerd.ai](mailto:support@finerd.ai)**. Use this if you can't sign in or prefer to keep the conversation in your inbox.
  </Card>
</CardGroup>

## In-app chat

The online support chat is available when you are signed in to the finerd app. Open it from the app's settings or help section and describe what happened. You can attach screenshots directly in the chat.

## Email

If you can't sign in, or the issue is about your account itself, email [support@finerd.ai](mailto:support@finerd.ai).

To help us answer faster, include:

* The email address you use to sign in to finerd.
* What you were trying to do and what happened instead.
* Screenshots, if the problem is visible on screen.


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