> ## Documentation Index
> Fetch the complete documentation index at: https://help.finerd.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Delete a space or your finerd account

> Delete your finerd account or a business space, or clear a space and start over: what each one removes, what blocks it and what to do first.

To delete your finerd account, open the settings of your Personal space and select **Delete account**. To delete a business space, open its settings and select **Delete space**. Both remove everything in the space for good. If you'd rather keep your account and start again from scratch, use **Clear data**: it empties the space but keeps your sign-in and your subscription.

All three are free and work on the web, Android and iOS. Only the space's owner can use them. [Export your data](/account/export-data) first: nothing can be restored afterwards, and an export is no longer possible.

<h2 id="choose">
  Choose what to do
</h2>

| You want to | Use | What stays |
| - | - | - |
| Empty a space and set it up again | **Clear data** in the space settings, under **Data** | Your finerd account, the space's name and picture, your subscription |
| Close a business space | **Delete space** in that business space's settings | Your finerd account and your Personal space |
| Stop using finerd and remove your account | **Delete account** in your Personal space's settings | Nothing |
| Leave a business space someone else owns | Owners and admins: **Leave** in the **⋯** menu of the **Space members** page on the web. Other roles: ask an owner or admin to remove you | That space, for its other members. See [Remove someone's access](/business/manage-members#remove) |

Deleting the finerd app from your phone doesn't delete your account or your data, and it doesn't cancel an App Store or Google Play subscription.

<h2 id="before">
  Before you delete
</h2>

Check these before you start. A business space or an open group debt stops the deletion at the first step; the export and an App Store subscription are up to you.

* **Export your data.** Request an export and save the ZIP file from the email, as described in [Export your data from finerd](/account/export-data). The delete and clear screens ask you to tick a box confirming that you have your backup.
* **Business spaces block account deletion.** You can't delete your account while you're a member of any business space, including one someone else owns. Delete each business space you own as described in [Delete a business space](#delete-space). Leave the others on the web if you're an admin there; in any other role, ask an owner or admin to remove you. Until you do, the web and iOS show **Remove your business spaces or get kicked. Once you’re out, you can delete your account**, and Android shows **Cannot delete personal space while user has business spaces**.
* **Other members block deleting or clearing a business space.** A business space can be deleted or cleared only when you're its only member. Remove the others first, as described in [Remove someone's access](/business/manage-members#remove).
* **Open group debts block account deletion.** If you still owe money in a settle-up group, or someone in it owes you, settle up first. finerd shows **You still owe or are owed money in a group. Settle up before deleting your account**.
* **Cancel an App Store subscription yourself.** When you delete a space, finerd cancels its subscription if you paid on the web by card or through Google Play. Apple doesn't let apps cancel subscriptions, so a subscription bought in the App Store keeps renewing until you cancel it in your iPhone's **Settings** → your name → **Subscriptions**. See [Cancel your subscription](/account/manage-subscription#cancel).

<Frame caption="The message on iOS when you're still in a business space.">
  <img src="https://mintcdn.com/finerdai/wPhD4dYEj_lgQcxp/images/account/delete-space-or-account/ios-business-spaces-block.png?fit=max&auto=format&n=wPhD4dYEj_lgQcxp&q=85&s=b1fbf7926ec5aad577efadec883c3bdd" alt="A panel on iOS: Remove your business spaces or get kicked. Once you’re out, you can delete your account, with How to manually clear personal space and a Got it button" width="300" data-path="images/account/delete-space-or-account/ios-business-spaces-block.png" />
</Frame>

You don't need to disconnect your banks or leave a family beforehand: finerd does both when it deletes the space. See [What happens after deletion](#after).

<h2 id="delete-account">
  Delete your finerd account
</h2>

Your finerd account is deleted together with your Personal space. Switch to your Personal space first: in a business space, the same place offers **Delete space** instead.

<Tabs>
  <Tab title="Web">
    1. Select your profile at the bottom of the sidebar, then the settings icon next to your Personal space.
    2. Scroll to the bottom and select **Delete account**. It's below **Preferences**, not in **Data**.

    <Frame caption="Delete account at the bottom of the Personal space settings on the web.">
      <img src="https://mintcdn.com/finerdai/wPhD4dYEj_lgQcxp/images/account/delete-space-or-account/web-delete-account.jpg?fit=max&auto=format&n=wPhD4dYEj_lgQcxp&q=85&s=0fe934d49a38fe54067a0a2e202c14e4" alt="The lower part of the space settings on the web: Data, Billing, Preferences with Zero inbox mode, Incognito mode, Currency symbols and Rewards & loyalty points, and a red Delete account button at the bottom" width="300" data-path="images/account/delete-space-or-account/web-delete-account.jpg" />
    </Frame>

    3. Choose why you're leaving. For **It's missing features I need**, **It doesn't work with my bank** and **Other**, also write a few words.
    4. Tick **I’ve exported my data and downloaded the backup from my email**. If you haven't yet, select **Export your data** in the reminder above it.
    5. Select **Delete**.
  </Tab>

  <Tab title="Android">
    1. Tap the space avatar at the top of the screen, for example on **Dashboard**, then tap **Space settings**.
    2. Scroll to the **Data** section and tap **Delete account**.
    3. Choose why you're leaving, if you want to. Picking a reason is optional.
    4. Tick **I’ve downloaded my data export from the link, or I don’t need it**. If you haven't exported yet, tap **Export your data** first.
    5. Tap **Delete your account**. The account is deleted at once, with no further confirmation.
  </Tab>

  <Tab title="iOS">
    1. Open **More** and tap the space icon in the top-right corner.
    2. Tap **⋯** in the top-right corner, then **Delete account**. The menu also has **Language** and **Metadata**.
    3. Choose why you're leaving, if you want to. Picking a reason is optional.
    4. Tick **I’ve downloaded my data export from the link, or I don’t need it**. If you haven't exported yet, tap **Export your data** first.
    5. Tap **Delete your account**. The account is deleted at once, with no further confirmation.

    <Frame caption="Delete account is in the ⋯ menu of the Personal space settings on iOS.">
      <img src="https://mintcdn.com/finerdai/wPhD4dYEj_lgQcxp/images/account/delete-space-or-account/ios-delete-account-menu.png?fit=max&auto=format&n=wPhD4dYEj_lgQcxp&q=85&s=990c799177d9bb9be87a218f1e859513" alt="The ⋯ menu in the space settings on iOS with three items: Language, Metadata and Delete account in red" width="300" data-path="images/account/delete-space-or-account/ios-delete-account-menu.png" />
    </Frame>
  </Tab>
</Tabs>

finerd signs you out and shows the sign-in screen. It doesn't send a confirmation email.

<h2 id="delete-space">
  Delete a business space
</h2>

You can delete a business space if you're its owner and its only member. Your finerd account and your Personal space stay.

<Tabs>
  <Tab title="Web">
    1. Switch to the business space. Select your profile at the bottom of the sidebar, then the settings icon next to the space.
    2. Scroll to the bottom and select **Delete space**.
    3. Choose a reason, tick **I’ve exported my data and downloaded the backup from my email** and select **Delete**.

    <Frame caption="Deleting a business space on the web. Delete stays inactive until you pick a reason and tick the box.">
      <img src="https://mintcdn.com/finerdai/wPhD4dYEj_lgQcxp/images/account/delete-space-or-account/web-delete-space.jpg?fit=max&auto=format&n=wPhD4dYEj_lgQcxp&q=85&s=9561d35a17cb4b2e46be14fb531586e6" alt="Are you sure you want to delete Help test Studio? Tell us why — it helps us improve. Six reasons from The price doesn't work for me to Other, the reminder Export your data before you go. It won't be possible after deleting the space, the box I’ve exported my data and downloaded the backup from my email, Cancel and an inactive Delete button" width="300" data-path="images/account/delete-space-or-account/web-delete-space.jpg" />
    </Frame>
  </Tab>

  <Tab title="Android">
    1. Switch to the business space. Tap the space avatar, then **Space settings**.
    2. Scroll to the **Data** section and tap **Delete space**.
    3. Tick **I’ve downloaded my data export from the link, or I don’t need it** and tap **Delete your space**.
  </Tab>

  <Tab title="iOS">
    1. Switch to the business space. Open **More** and tap the space icon in the top-right corner.
    2. Tap **⋯**, then **Delete space**.
    3. Tick **I’ve downloaded my data export from the link, or I don’t need it** and tap **Delete your space**.

    <Frame caption="The last step of deleting a business space on iOS. The button stays inactive until you tick the box.">
      <img src="https://mintcdn.com/finerdai/wPhD4dYEj_lgQcxp/images/account/delete-space-or-account/ios-delete-space.png?fit=max&auto=format&n=wPhD4dYEj_lgQcxp&q=85&s=9b48792aed80d17f0800c82aebdd2d67" alt="Are you sure you want to delete Help test Studio? Tell us why — it helps us improve. Six reasons from The price doesn’t work for me to Other, the box I’ve downloaded my data export from the link, or I don’t need it, Export your data and an inactive Delete your space button" width="300" data-path="images/account/delete-space-or-account/ios-delete-space.png" />
    </Frame>
  </Tab>
</Tabs>

finerd switches you to your Personal space. The account that linked your Personal space to the business, named after the business, stays there with its transactions, archived and with **(un-synced)** added to its name. See [Pay business costs from your Personal space](/business/create-business-space#personal-link).

If the business space is locked because its subscription has ended, the lock screen also offers deletion: **Delete your space** on the web and **Delete space** on iOS.

<h2 id="clear">
  Clear data and start over
</h2>

**Clear data** empties a space without deleting your account. Use it when you want to set a space up again from the beginning, for example after trying finerd with test data, or to choose a different primary currency, which can't be changed otherwise.

Clearing permanently removes the space's accounts, transactions, categories you added, merchants, tags, budgets, recurring payments, receipts, debts and bank connections. It keeps your finerd account, the space's name and picture, and its subscription or trial. A Personal space can be cleared even while you're in business spaces; a business space only when you're its only member.

<Tabs>
  <Tab title="Web">
    1. Select your profile at the bottom of the sidebar, then the settings icon next to the space.
    2. Select **Data**, then **Clear data**.
    3. Tick **I’ve exported my data and downloaded the backup from my email**. If you haven't exported yet, use the **Export your data** link above it.
    4. Select **Clear data**.

    <Frame caption="Clear data on the web. The button stays inactive until you tick the box.">
      <img src="https://mintcdn.com/finerdai/wPhD4dYEj_lgQcxp/images/account/delete-space-or-account/web-clear-data.jpg?fit=max&auto=format&n=wPhD4dYEj_lgQcxp&q=85&s=14fad0ac3f06d818287953d1c9b2f805" alt="Clear all data in Personal and start over? This permanently removes all your transactions, accounts, budgets and bank connections in this space. Your subscription and account are kept. This can’t be undone. An Export your data link, the box I’ve exported my data and downloaded the backup from my email, Cancel and an inactive Clear data button" width="300" data-path="images/account/delete-space-or-account/web-clear-data.jpg" />
    </Frame>
  </Tab>

  <Tab title="Android">
    1. Tap the space avatar, then **Space settings**.
    2. Scroll to the **Data** section and tap **Clear data**.
    3. Tick **I’ve downloaded my data export from the link, or I don’t need it**, or tap **Export your data** first.
    4. Tap **Clear data**. There's no further confirmation.
  </Tab>

  <Tab title="iOS">
    1. Open **More** and tap the space icon in the top-right corner.
    2. Scroll to the **Data** section and tap **Clear data**.
    3. Tick **I’ve exported my data and downloaded the backup from my email**, or tap **Export your data** first.
    4. Tap **Clear data**. There's no further confirmation.

    <Frame caption="Clear data on iOS. The button stays inactive until you tick the box.">
      <img src="https://mintcdn.com/finerdai/wPhD4dYEj_lgQcxp/images/account/delete-space-or-account/ios-clear-data.png?fit=max&auto=format&n=wPhD4dYEj_lgQcxp&q=85&s=939a3a1c069742d4da96ac729aed996f" alt="Clear all data in Personal and start over? This permanently removes all your transactions, accounts, budgets and bank connections in this space. Your subscription and account are kept. This can’t be undone. The box I’ve exported my data and downloaded the backup from my email, Export your data and an inactive Clear data button" width="300" data-path="images/account/delete-space-or-account/ios-clear-data.png" />
    </Frame>
  </Tab>
</Tabs>

finerd replaces the space with an empty one of the same name and opens the setup again, where you choose the primary currency and time zone. A cleared space starts with the standard categories. To get transactions from your banks again, [connect them again](/institutions/connect-institution).

<h2 id="after">
  What happens after deletion
</h2>

Deleting a space, or clearing it, can't be undone. finerd keeps no copy it could restore, and support can't bring the data back.

* **Banks:** finerd disconnects the space's bank connections, including the access it had at your bank's connection provider.
* **Family:** deleting or clearing your Personal space ends [family accounting](/family-accounting). For your partner it's the same as if you'd left: they keep the family transactions they have, your partner account is archived in their space and joint accounts become ordinary accounts. If your Pro covered the family, your partner's space returns to Free.
* **Debts and shared transactions:** people you shared debts or transactions with keep their own records; the link to your space is removed.
* **CheckPies** you created are deleted. Other people in them keep the amounts already recorded in their own finerd.
* **Subscription:** deleting cancels a subscription paid on the web by card or through Google Play; an App Store subscription you cancel yourself (see [Before you delete](#before)). Clearing keeps the subscription.
* **Demo spaces** you opened are deleted together with your account.

You can sign up again later with the same email address, but you start with a new, empty account.

<h2 id="related-articles">
  Related articles
</h2>

* [Export your data from finerd](/account/export-data)
* [Manage your finerd subscription](/account/manage-subscription)
* [Create a business space in finerd](/business/create-business-space)
* [Invite and manage business-space members](/business/manage-members)
* [Set up family accounting](/family-accounting)
* [Disconnect a bank](/institutions/disconnect-institution)


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